To use FTP to manage files you will need three key pieces of information...

  1. Your Username (eg. webuser)
  2. Your Password
  3. Your FTP Host/Server name (eg.

Setting up the Connection

You have now just saved your connection information in FileZilla, if you want you can open Site Manager again and click on New Site under Select Entry to change the name from New Site to something meaningful like, or or anything that will remind you of what account it connects.

  1. Open FileZilla
  2. Open File > Site Manager
  3. Click New Site
  4. In Host, type the name of your FTP server (eg.
  5. From the Logontype dropdown select Normal
  6. In User, type your username (eg. webuser)
  7. In Password, type your password
  8. Click OK

Transferring Files

You should now be connected to your FTP account and see your files on the right and on the left, are files on your computer.

Using these two views you can upload and download by drag and drop by selecting files you want to upload from the left and dragging them to the right and vice-versa for files you want to download.

For files you want to appear on your website, make sure you always upload into the docroot which can be public_html or www (both will work if you have both).

Keep in mind, if you have multiple sites on your account such as sub-domains or domains, you should always upload into the appropriate location for those sub-domains or domains (eg. / or /example)

  • Open FileZilla
  • Open File > Site Manager
  • Click the site you want to connect to under Select Entry
  • Click Connect

Removing Files

  • Right-click on the files/directories you want to remove
  • Select Delete

Changing File/Directory Permissions

  • Right-click on the file/directory
  • Select File Permissions...
  • Using the checkboxes set your new permissions
  • Click OK

Remember, never go below 6XX or you may have issues.

You can also use the built-in File Manager capabilities of your cPanel which is easy and doesn't require anything but a web browser to use.

Accessing File Manager

  1. Login to your website control panel
  2. Click File Manager under the Files category
  3. Click the option for Web Root (which will open public_html)
  4. Check the box to show Hidden Files
  5. Click Go

Uploading Files via File Manager

That is how you can upload files via File Manager and best of all new upload boxes will be added as you work if you have a lot of files to process.

  • Open the directory you want to upload data into by clicking its name (eg. public_html)
  • Click Upload from the toolbar
  • Click Choose...
  • Find the file you want to upload from the popup on your computer
  • Click OK or Open
  • Repeat 3~5 as needed
  • Each file will upload as it is selected, wait for each chosen file to reach 100% or Complete
  • Click Back to... (it will display your path) to leave this area

NOTE: To upload files of the SAME name (eg. an updated index.php) check the Overwrite Existing Files box prior to step 3.

Upload Multiple Files via File Manager

This is an excellent way to upload a large number of files in a short time and to the correct locations as the extraction follows the directory structure within the archive.

  • Open the directory you want to upload data into by clicking its name
  • Click Upload from the toolbar
  • Click Choose...
  • Find the archive (eg. ZIP, TAR.GZ, TGZ, GZ) you wish to upload from the popup on your computer
  • Click OK or Open
  • After the upload is completed, click Back to... to go back to your File Manager
  • Highlight the newly uploaded archive
  • Click Extract from the toolbar
  • Type the location you want it extracted to (eg. public_html/forum)
  • Click the Extract Files button
  • Click Close after extraction is complete.

Removing Files via File Manager

  • Open the directory you want to remove files from
  • Click to highlight one or more files/directories you want to delete
  • Click Delete from the toolbar
  • Confirm the files pending delete are ONLY those you want to remove
  • Click the Delete File(s) button

Changing File/Directory Permissions

  • Click to highlight the files and/or folders you wish to CHMOD
  • Click Change Permissions from the toolbar
  • Check the permissions appropriate for those files/folders en masse
  • Click the Change Permissions button

Remember to never CHMOD below 4XX or you will encounter issues.